Whether you have a licensing, billing or technical issue, or you'd like to find out more about our pricing plan, we're here to help.
Contact us
Get in touch
Try finding the answer in our FAQ or reach out to our team and we'll respond as soon as we can. Please provide as much information as possible.
Frequently Asked Questions
How does the Zebra BI license work?
Zebra BI license works on an annual subscription basis. This means you'll be billed annually in advance on a recurring, annual basis.
Your subscription will automatically renew at the end of each renewal period. If you decide to cancel your subscription, you can do so by contacting our customer support team at least 30 days prior to the renewal date - no questions asked. You can also check our End-User License Agreement for all additional details.
Your subscription will automatically renew at the end of each renewal period. If you decide to cancel your subscription, you can do so by contacting our customer support team at least 30 days prior to the renewal date - no questions asked. You can also check our End-User License Agreement for all additional details.
What does the Zebra BI for Power license include?
It includes access to Zebra BI Tables, Charts and Cards PRO, including technical support and all the future product updates.
Where can I see details about my license?
Upon
purchase, you'll get a member account at our secure, dedicated website (
https://zebrabi.com/members/login/). It will contain detailed information
about your license with your license information and the Zebra BI style
editor for the custom design of your themes.
How does Zebra BI for Power BI pricing work?
Zebra BI offers team licenses in packages of up to 5, 10, 20, 50, 100, 200, and 500. We also offer enterprise packages (minimum 1,000 users) and unlimited site licenses. The price per user drops with the size of the package. All users that view or interact with the reports must have licensed visuals - Zebra BI does not differentiate between designers and viewers from a licensing point of view.
Any designer of Zebra BI reports and any end-user, who might access the Zebra BI reports (consumer), counts as a Zebra BI user and must be covered with a Zebra BI license.
For all additional prices of our packages, please visit our pricing page and adjust number of users accordingly or get a quote for enterprise package by contacting our sales team at sales@zebrabi.com.
Any designer of Zebra BI reports and any end-user, who might access the Zebra BI reports (consumer), counts as a Zebra BI user and must be covered with a Zebra BI license.
For all additional prices of our packages, please visit our pricing page and adjust number of users accordingly or get a quote for enterprise package by contacting our sales team at sales@zebrabi.com.
Can I try your visuals for free?
Of course, we offer a 30-day free trial. You can start your trial here.
Can I buy only one Zebra BI for Power BI license?
No. We do not offer single-user licenses of Zebra BI for Power BI. The minimum license package is for up to 5 users in total. Please note that all people that view or interact with reports need to have licensed visuals, meaning both designers and viewers.
This is because there is, in almost every case, one person creating Power BI reports and at least another one viewing the report. Reports are usually shared with a larger audience, which is why our minimum required number is 5.
This is because there is, in almost every case, one person creating Power BI reports and at least another one viewing the report. Reports are usually shared with a larger audience, which is why our minimum required number is 5.
Are Zebra BI visuals certified by Microsoft?
Yes, Zebra BI visuals are Microsoft certified visuals, meaning they comply with all Microsoft security, provisioning, and other technical standards. While Zebra BI add-ins can be regarded as a functionality extension of Power BI, Zebra BI does not have external access to the Power BI tenant (administration), including the configuration of governance policies, usage monitoring, and provisioning of licenses, capacities, and organizational resources.
Learn more about certification.
Learn more about certification.
Do Zebra BI visuals work in Power BI Report Server and in PBI mobile apps?