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Power BI Customer Story: How Implementing Write-Back Comments in Power BI Helped KPN Increase Dashboard Adoption

By Sandra Simonovic • Last updated

As businesses rely more heavily on data to drive strategic decisions, the importance of effective data visualization becomes increasingly clear. Tools like Power BI make analyzing and interpreting data easier than ever, but what about making the data accessible and actionable for all stakeholders? That's where dynamic and write-back comments in Power BI come in, and Dutch telco KPN is leading the way in implementing these features.  

Dynamic commentary and write-back comments enable users to add and edit comments directly within a Power BI report, making it easier to collaborate in real time and make informed decisions based on the most up-to-date information.  

In this video, KPN showed how they used these features to take their Power BI dashboards to the next level. You can do the same for your business! 

Experts from KPN, Wilco Nagtzaam, and Peter Jan de Vries, discuss the importance of commenting on Power BI reports and the advantages of implementing dynamic commentary.  

The case study shows how KPN overcame the limitations of traditional comments by creating a dynamic commentary system. This enables users to add and edit comments directly in Power BI reports in real-time, using the writeback capability of Power Apps.  

This allowed KPN to create a single source of truth for all of its comments, making tracking and managing them easier. Users collaborating in real-time enabled KPN to make faster and more informed decisions.

What are the benefits of dynamic commentary and writeback capabilities?  

First, it allows users to collaborate in real time without external communication tools. With traditional commenting systems, users would have to wait for feedback and manually enter updates into the report, which could cause delays and potentially create inaccuracies. With dynamic commentary and writeback capability, users can provide feedback and make updates in real-time, leading to accurate and timely data-driven decision-making.  

In addition to collaboration, dynamic commentary and writeback capability enable users to take ownership of the data and ensure that all stakeholders always have the most up-to-date information. With writeback capability, users can add and edit comments directly within Power BI reports without compromising security. This ensures everyone has access to the latest information without sacrificing data integrity.  

KPN's implementation of dynamic commentary and writeback capability is a stellar example of how these features can be used to enable effective collaboration and data-driven decision-making. By implementing these features in their Power BI dashboards, KPN made better decisions based on more correct and prompt information and ensured all stakeholders had access to the most up-to-date data.  

If you're looking to enhance your Power BI dashboards, dynamic commentary and writeback capability could be the solution you're looking for. By enabling real-time collaboration and ensuring that all stakeholders have the most up-to-date information, these features can help you make better decisions and stay ahead of the competition.  

Be inspired by reading more successful customer stories here:

  1. Bayer creates a CFO App using Power BI & Zebra BI
  2. How Microsoft structures Power BI reports using Zebra BI

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